The Design of Everyday Things

Have you ever experienced some sort of difficulties during the first time you tried using your new call phone, digicam and the classic one, dvd player? Difficulties usually associated with how to use them. And most of the time, when we failed, we blamed ourselves for being incompetent. Well, Donald Norman said in his book The Design of Everyday Things, stop blaming yourself, it’s not your fault if you can’t use them, it’s the designers’s fault šŸ™‚ . I agree to that notion whole heartedly.

So, are you supposed to pull or push? Biasanya kalau vertical handle cam ni,
it invites us to pull and not to push. Konpius aaa…

The author, D. Norman menceritakan tentang keperluan designers untuk mengenali tabiat dan matlamat pengguna (users’ behaviors and needs) sebelum merekacipta sesuatu benda ataupun in my context of specialization, website. According to him, designers must always put the users first in perspective, technology should come in later. Di US, di mana2 sahaja sekarang, designers sudah mula memperkatakan tentang human-centered pula. Human-centered in a sense where it relates to the human condition and total experience while using the product (happy, sad, anxiety, angry etc). Kita masih lagi dalam proses untuk menukar technology-centered to user-centered approach. Perjalanan kita masih jauh rupanya. Technology – User – Human…

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